ICS provides remote monitoring and management of our clients’ critical applications, workstations, servers, switches, firewalls, networks and databases. With this monitoring technology we can proactively maintain your computer networks providing resolutions to issues in most cases before our clients realize there is a problem.
Our Helpdesk Technicians manage your servers and workstations remotely, giving us the ability to reduce the mean time to repair and to minimize the downtime.
Managed Services have been proven to reduce IT operating costs significantly and substantially increasing quality of service. Our clients can budget their IT support costs down to the penny for years to come.
ICS deliver these services from our Network Operations Center (NOC) 24 hours a day, 365 days a year by certified engineers and technicians.